
ENGLISH 9
Problem Possible cause Solution
The electric ignition does not
work
There is no electrical
supply
Checktheunitispluggedin
and the electrical supply is
switchedon.
The burner fails to ignite The gas tap could be
closed
Checkthatthegastapis
open
The gas ring burns unevenly Burnercrownmay
be occluded by food
residues
Cleantheburnercrown
according to cleaning
instructionstomakesurethat
theburnercrownisclearof
food residues.
What to do if ...
Before calling the After-Sales Service:
1. Check“Troubleshootingguide”toseeif
you can eliminate the problem yourself
2. Turnthehobonagaintocheckifcorrect
operation has been restored.
3. If the problem persists, contact the After-
sales Service.
Givethefollowinginformation:
• type of fault;
• hob model;
• service number (i.e. the number after the
wordSERVICEonthedataplateunder
thehobandonthewarrantycerticate);
• your full address;
• your telephone number.
If any repairs are required, contact an
authorised service centre, indicated in the
warranty.
Failuretocomplywiththeseinstructions
may compromise the safety and quality of
the product.
Checktheseitemsfrequently,andif
necessary,cleanthemwithadampcloth.
Anybaked-onfoodshouldberemoved
withatoothpickorneedle.
NOTE: to avoid damaging the electric
ignitiondevice,donotuseitwhenthe
burners are not in their housing.
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